scribes for customer support
Support that scales.
Scribes research issues, draft responses, triage escalations, and send follow-ups — so your team handles the cases that actually need a human.
example tasks
Give it a goal,
not a script.
A Scribe reasons, adapts, and takes action across files, browsers, APIs, and databases. These are examples of what teams in this space assign. Your Scribe can handle whatever you throw at it.
Scribes search documentation, account history, and prior cases to surface the most likely resolution before a rep even looks at the ticket.
Scribes draft customer-facing responses that match your tone, reference the right policies, and ask the right clarifying questions.
Scribes classify inbound volume, apply priority rules, and surface genuinely complex cases to the right team member.
Scribes send post-resolution check-ins, CSAT surveys, and follow-up messages on schedule — without your team tracking it manually.
pricing
Priced like talent,
not software.
No seat licenses. You pay for what your Scribe actually does, usage-based, always transparent, billed by the minute.